5- The Unknown. How does zinc metal thickness affect site modification?

One issue in the deposition or cast top industry is measuring the thickness of the metal during production of metal bar tops.

While many tout their “hand-made” nature, the resulting products often have varied, uneven surface quality. Uncertainty about the amount of metal placed on the substrate happens because the process to fabricate is them is complicated.

Sometimes, the only areas that can be easily checked during production are the thicknesses of square edges. This makes it difficult to determine the thickness of the product in other areas, such as trims and vertical surfaces. Measurements are mostly a guess based on knowledge and experience.

And while no human is perfect, each artisan may interpret the canvas a bit differently. This means that there might be inconsistencies in the same piece or between two pieces at a seam. This bespoke quaintness suits a marketing narrative, but it’s a different story when you attempt to assemble your project on-site.

While some variety is fine, you want to ensure that you receive what was promised. Current non-destructive testing methods are under-developed and unreliable. Destructive testing is not an option for finished products.

Voiding the Warranty

Some manufacturers can’t determine the thickness everywhere on the final product, so they’ve decided to simply hide it from the customer. They do this by voiding the warranty if any cuts are made to the product.

Although projects should not be butchered on site, small modifications that are typical in the industry should be permitted.

By voiding the warranty if the product is cut, manufacturers do two things:

  1. They keep customers from inspecting the metal thickness.
  2. They increase the templating and design period, which increases the price.

Small adjustments for unfinished drywall, padded corners, and complex scribes need to be accurately documented in CAD drawings or templates. This back-and-forth can add significant time and effort to your project.

It’s also interesting that some suppliers expect you to make holes for faucets and line sets yourself, but this action doesn’t cancel the warranty. I think this is a bad service approach.

Creating a consistent coating affects warranty, design timeline, and price for customers.

3 Spark to the Rescue

At 3 Spark, we’ve perfected our techniques to ensure your project gets the perfect amount of material.

We understand the frustration that comes with an increased templating and design period. You want a quality product, and you need it on your timeline. At 3 Spark, we believe in providing a seamless experience for our customers, which is why we have improved our product and allow small site modifications. No unnecessary back-and-forth with site details that may not yet exist.

We stand behind our products.

Our team can also make suggestions that help you achieve your design more efficiently and effectively, like adding material for scribe on-site or simplifying complex geometry. Let’s face it- sometimes you don’t know all the details. However, you can’t wait till they’re training staff to send in a template.

Unlike suppliers who void the warranty for cutting holes in the top, we believe in going the extra mile to support our customers. We will support you through these details, ensuring that your warranty remains intact and you can enjoy a hassle-free experience.

Furthermore, we understand the importance of a consistent coating in terms of warranty, design timeline, and price. Our team is well-versed in creating a flawless finish that not only enhances the aesthetics of your project but also ensures its longevity. We use top-quality materials and techniques to provide you with a durable and visually appealing metal solution. Metal thickness is the key to this.

We are proud of our ability to provide a smooth and effective experience, from design to installation. Count on 3 Spark to handle your project carefully and professionally, providing you with a durable metal solution of the highest quality. Contact us today to schedule your appointment.

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